Coggin Deland Hyundai

2020 Hyundai NEXO Recall

Hyundai NEXO Recall service at Coggin Deland Hyundai in DeLand, FL

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Software

FREE1 OPEN RECALL

NHTSA campaign 20V213000 · 11,870 vehicles affected

Defect

Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.

Consequence

Unintended vehicle movement increases the risk of a crash.

Corrective Action

Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Hyundai NEXO?

NHTSA has issued two recalls for the 2020 Hyundai NEXO, affecting Software and the Integrated Electronic Brake.
The Software recall concerns Remote Smart Parking Assist software that may fail to prevent vehicle movement after an RSPA malfunction; Hyundai will reprogram it free of charge.
The Integrated Electronic Brake recall concerns a possible abnormal sensor signal that may significantly reduce braking performance; Hyundai will update the IEB software free of charge.

How do I check if my 2020 Hyundai NEXO has an open recall?

You can check your 2020 Hyundai NEXO by using a VIN search at NHTSA.gov or by requesting a free VIN check at our service department.
Coggin Deland Hyundai can verify open recall status and explain the manufacturer’s required remedy.
If you are uncertain whether a recall repair was completed, schedule an appointment for a check.

How much does a 2020 Hyundai NEXO recall repair cost?

A 2020 Hyundai NEXO recall repair is free at an authorized dealer.
Hyundai specifies the remedy, and an authorized franchise dealer performs the repair at no charge to the owner.

Can an independent shop fix a 2020 Hyundai NEXO recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2020 Hyundai NEXO at no charge.
Factory-trained dealership technicians use Hyundai diagnostic equipment and follow the manufacturer’s repair instructions.

Does an open recall affect the trade-in value of the 2020 Hyundai NEXO?

Buyers and dealers check recall status when evaluating a 2020 Hyundai NEXO, so completing an open remedy can support a smoother trade-in process.
When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights

Protect Braking and Parking Safety

NHTSA identifies two safety concerns for the 2020 Hyundai NEXO. The Remote Smart Parking Assist software may fail to prevent vehicle movement after detecting an RSPA malfunction, creating a risk of unintended movement and a crash. The Integrated Electronic Brake system may detect an abnormal sensor signal and significantly reduce braking performance, potentially lengthening stopping distance and increasing crash risk. Waiting to verify an open recall can leave these concerns unresolved. Because Hyundai defines the remedy and provides it at no charge, prompt VIN verification is a reassuring way to address safety-related software updates.

Authorized Hyundai Expertise

Coggin Deland Hyundai provides recall support from 2308 S. Woodland Boulevard in DeLand, FL. Factory-trained technicians use manufacturer diagnostic tools, Hyundai repair procedures, and OEM parts or software solutions as specified for your vehicle. The RSPA remedy involves software reprogramming, while the IEB remedy involves a software update, and both are performed free of charge when applicable. Coggin Deland Hyundai proudly serves DeLand and nearby communities with authorized Hyundai service, helping local drivers address safety recalls with knowledgeable assistance and a clear next step.

Start With a Free VIN Check

Begin by checking your NEXO’s VIN through NHTSA.gov or by contacting our service department. Bring the vehicle to Coggin Deland Hyundai so the team can verify whether either recall remains open and perform the applicable manufacturer remedy. If you are unsure whether previous recall work was completed, still schedule service; the VIN check is free. Have your recall notice available if you received one, and contact Hyundai customer service at 1-855-371-9460 for campaign questions. Taking action now can provide confidence before your next drive.